marketing, facebook ads, instagram ads, more customers, scale, pay for performance

Why is there a charge on my card?
Who is Impact Brand Media? We are a digital advertising agency that offers done for you lead generation services, lead nurture and consulting. We are based in Surrey, England. 

Why are you charging us? This is either a charge for our done for your lead generation service, lead generate with lead nurture, direct consulting, online education or other services you have asked us to provide, such as but not limited to; Creating funnels/landing pages, integration set-up, sign on fee, etc...

What Might It Say On My Statement? Depending on the service you are paying us for will depend on what it will say on your statement. Here are some examples: ImpactBrandMedia Ltd, ALAN, Impact Brand Media, GLAPP, Impact Brand Weybridge, Impact Stripe. If you have any questions, or you are unsure, please email

Doesn't ring a bell? If are unsure about this charge, is it possible your business partner or significant other purchased one of our products. If you are still unsure, please email

Can I get an invoice for the charge? Every time we bill you we send an invoice to the email address you (or your co-worker) provided when you/they signed up. If you need a receipt we can always send you one. Simply email

Can we get a refund? All of our services, set-up fees, builds and programmes are non-refundable and all payments are final. You can always email with any questions.

Any further questions? You can submit a support request and we’ll get back to you as quickly as we can. Please email

Contact Us
If you have any general questions about charges or other aspects, please email us at
marketing, facebook ads, instagram ads, more customers, scale, pay for performance
Contact Us
211 Wey House, Church Street
Weybridge, Surrey KT13 8NA

VAT Number: 263048121
Company Number: 10603730
Data Controller: ZA327810

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